Frequently
Asked Questions
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General
Questions
I
am thinking about getting a website for my business. How
do I get started?
Well,
with NetDynamics we make it very easy to get started with
your very own website. Simple go to our Dynamic
SiteBuilder and complete the simple online stages -
a professional web consultant will call you at the specified
time to confirm your order.
What
is a Domain Name?
A
Domain Name is your very own website address on the internet.
Your customers will be able to find your website by typing
your Domain Name. For example, www.netdynamicsglobal.com
will bring customers to the NetDynamics Website.
How
long is the Domain valid for?
With
NetDynamics, your domain is valid from 1 to 5 years (depending
on the plan you choose). We will contact you 60 days before
it expires to remind you to renew. Thus, its extremely important
to ensure that your contact email is always up to date and
to notify us of any changes.
What
is Web Hosting?
Web
hosting is the process of storing and publishing your site
on the internet. You require Web Hosting in order for others
around the world to view your website on the world-wide-web.
How
do I pay my bills?
We
offer a convenient pre-authorized monthly payments or annual
payments to best suit your needs.
How
can I get my website registered with internet search engines
like Google and Yahoo?
Simply
put, NetDynamics does it all for you! Our TrafficPro suite
of services not only ensures that you get great placement
on all the best search engines, but we also have advanced
solutions to drive pre-qualified customers directly to your
website. This results in more business and revenue for you!
To find out more, click on TrafficPro.
What
if I don't like my website?
With
NetDynamics, you are not tied in to your website forever.
You can at anytime choose to change your website to a new
design for only a simple setup fee.
I
am currently with another provider. Can I move my hosting
to NetDynamics?
Yes.
Simply click on www. netdynamicsglobal.com/orders/check_domain.php
and fill out the form to begin this process.
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Technical
Questions
What are your Domain
Name Servers (DNS)?
Once you're a NetDynamics
Web Hosting customer, you can login into your account to
manage your DNS. Our DNS servers are as follow;
Primary
DNS Server:
Secondary DNS Server: |
ns275.websitewelcome.com
ns276.websitewelcome.com |
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What
is Domain Parking?
Domain
Parking is a NetDynamics service that allows you to choose
a domain name and reserve it without having a website. This
ensures that nobody else is able to claim your domain. Once
your website is ready, you can direct your domain to your
new site.
How
can I upload my website?
You
upload your website by simply uploading files using FTP
to your file manager. All Business Hosting Plans come with
a file manager enabling you to upload your files for your
website. Microsoft FrontPage users can publish their own
websites. Please let us know if your website is using Microsoft
FrontPage so we can install the required protocols.
How
much file transfer do I need for my website?
The
Business Hosting Plan offers 2GB bandwidth which is fine
for an average website. For a very busy website, you should
upgrade to the Business Pro Plan which offers 5GB bandwidth.
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STILL
HAVE QUESTIONS?
Contact
us through one of our customer support
options and we will help you as best we can.
